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Clinical Quality Specialist, Long Term Care

Company Overview

Think Research is focused on solving challenges facing our health care system with innovative IT solutions that deliver evidence based practices and clinical support tools to front line clinicians. Think Research attracts passionate and innovative individuals that are driven to make a measurable impact. Our multidisciplinary team includes specialists and leaders in IT, clinical quality improvement, and clinical transformation.

The kind of work you’ll be doing

Clinical Implementation tasks include:

  • Supporting our clients (long term care homes, health care regions) in mapping clinical workflows and ensuring that our products are tailored to the sector specific needs of Long Term Care
  • Prioritizing work and managing timelines to meet implementation requirements
  • Training and implementing Evidence Based Practice tools to the front-line nurses at the point of care
  • Working collaboratively with the Client Services Team to achieve deliverables
  • Acting as a project clinician and liaising with internal teams and external stakeholders to create and define clinical requirements to optimize the usability of our clinical content

Quality assurance tasks include:

  • Ensuring that our Clinical Support Tools are clinically correct and reflective of current practices
  • Ensuring that requests from our clients are captured and adapted appropriately
  • Identifying safety concerns and facilitating resolutions with other team members
  • Providing clinical guidance and advice to our clients
  • Maintaining clear documentation of internal and external processes

Ideal Qualifications

  • You are a registered RN
  • You have 3 - 5 years' experience within the Long Term Care sector, gerontology or elder care 
  • You have minimum 3 years experience in a healthcare setting
  • You have thorough knowledge and understanding of Point Click Care
  • You have proven research experience, and participate in policy committees (or equivalent)
  • You have excellent written and oral communication skills; presentation skills a strong asset
  • You enjoy interacting directly with clients
  • You enjoy finding novel solutions to unique problems
  • You have outstanding attention to detail
  • You enjoy working in a fun, fast-paced team environment while maintaining a professional relationship with our clients.

Skills that would be considered an asset 

  • Experience with change management
  • Previous experience managing projects
  • Fluency with Microsoft Office and Google applications
  • Bilingual in English and French

Think Research welcomes and encourages applications from people with disabilities. Think Research is committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.

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