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System Administrator


Think Research is a disruptive and rapidly growing software company that is changing the way healthcare is delivered across Canada, in the U.S. and EU. We are passionate about what we do, and even more so about the amazing people that help make what we do possible.

We’re growing fast and we need all hands on deck. Hungry to make a change that will affect millions? Well grab a quick snack, we're looking for you.

Why Us? 

  • Be part of something special. It’s not every day that you get to change the way your friends and family are cared for.
  • Our company culture is one of the things we are most proud of. Our friendly, talented, and energetic team makes coming into work feel like we're conquering more than just milestones in our healthcare system, but building strong friendships at the same time.
  • Unbeatable downtown location right across the street from Union Station (and 30 seconds away from 17 different Starbucks locations!).

Kind of work you’d be doing:

  • Install and configure servers in a co-located and managed hosting facilities
  • Assist in developing, maintaining and monitoring production 24 * 7 * 365 infrastructure in four Data Centers (and counting).
  • Ensure all systems are correctly configured, optimized for performance, scalable and secure
  • Deploy cloud infrastructure and services on IBM Cloud and Google Cloud Platform
  • Combine open-source and commercial technologies to build services that will have an impact on the business.
  • Produce systems that are scalable, automated, and well-documented, and train others to take on operations
  • Collaborate with DevOps and Engineering teams to deploy and support customer-facing web applications
  • Manage backup & restoration implementation and testing
  • Deploy custom Linux packages used by Think Research
  • Understand different metrics for measuring success and performance of services to ensure service performance, scalability, stability and security for both existing and new service and infrastructure deployments
  • Communicate timelines, service dependencies, resource constraints and progress with key stakeholders quickly and effectively
  • Maintain the technical infrastructure for business continuity plan (BCP) and DR (Disaster Recovery)
  • Develop and improve infrastructure and application performance monitoring and alerting systems

Your Ideal Qualifications:

  • BS or MS in Computer Science, Engineering, or a related technical discipline or equivalent experience
  • 5+ years’ experience with design, implementation and management of highly available (HA) system architectures.
  • 5 + years experience administering and troubleshooting Linux systems.
  • Experience configuring and troubleshooting application components including web servers (Nginx, Apache), caching and queuing software (Redis, RabbitMQ), load balancers (HAProxy, ELB), and databases (PostgreSQL, MySQL, MongoDB)
  • Experience managing large-scale infrastructure using automation for provisioning, software deployment and configuration management (e.g. Puppet, Ansible, Chef, Salt, etc.).
  • Solid understanding of bash, ruby, python, and other web scripting languages.
  • Experience using VMWare ESXi virtualization and Hyper-V
  • Familiar with network equipment and network administration including switches, routers, load balancers and firewalls
  • Experience deploying and configuring monitoring solutions such as Nagios, SolarWinds, NewRelic, Dynatrace, etc.

Nice to Have:

  • 5 + years’ experience working with Windows Server 2008/2012
  • Experience with containerization using Docker and Kubernetes
  • Familiarity with cloud services such as IBM Cloud / Bluemix, GCP, AWS, etc.
  • Experience managing  Windows environments including active directory domains and trusts
  • Familiarity with shared storage using iSCSI
  • Windows LAN experience desirable including hardware, imaging, troubleshooting
  • Experience with ITIL and ITSM or other applicable IT related ISO standards
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