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Business Analyst

Why us?

Think Research is a disruptive and rapidly growing software company that is changing the way healthcare is delivered across Canada, in the U.S. and EU. We are passionate about what we do, and even more so about the amazing people that help make what we do possible.

Looking for a fresh challenge that truly allows you to feel your impact? We’re looking for you.

  • Be part of something special. It’s not every day that you get to change the way your friends and family are cared for
  • Unbeatable downtown location right across the street from Union Station (and 30 seconds away from 17 different Starbucks locations!)
  • Opportunity to join a rapidly growing team of high-energy, brilliant people who are passionate about their work and colleagues
  • Mentorship from senior level employees
  • Exciting, collaborative, fast-paced and multidisciplinary environment

Overview: 

The Business Analyst is responsible for supporting the Product and Project Managers through a wide variety of pilot activities. The successful candidate will need to establish collaborative relationships with Product and Project Managers and coordinate activities needed to define, develop, and deploy pilots.  The ideal candidate will have the ability to focus and foresee key dynamics of the project as they unfold, monitor the progress of deliverables within the deadlines, and provide analysis and administrative support.

The kind of work that you'd be doing: 

  • Assist Product and Project Managers with developing, analyzing and translating business requirements, maintaining project plans, accomplishing the project plan tasks, assessments, follow up, documentation, and status reports
  • Coordinate and prepare documents for internal and external client meetings 
  • Provide quality assurance on all project deliverables 
  • Assist project management with assessing potential project risks by tracking progress on project deliverables and proactively flagging delays or potential customer experience risks 
  • Monitor and present reports defining project progress, problems, and solutions 
  • Coordinate implementing and managing project changes and interventions to achieve project outputs 
  • Perform special projects and duties as assigned
  • Travel approximately 25% of your time to client meetings in and outside the GTA

Required Qualifications: 

  • Bachelor degree; science discipline an asset
  • 1-3 years of experience gathering and defining product/project requirements; experience in a software environment an asset
  • Knowledge of healthcare industry an asset
  • Understanding and experience of the product road map and/or project life cycle
  • Outstanding written/verbal communication skills and ability to interface with internal and external customers in a professional and friendly manner. 
  • Exceptional analytical, organizational and interpersonal skills
  • Excellent facilitation, collaboration and presentation skills 
  • Possess a high degree of proficiency with Microsoft Office Suite to include PowerPoint, Excel, and Word
  • Proven ability to multi-task and coordinate many projects at the same time
  • Ability to use data to create spreadsheets and PowerPoint presentations
  • The individual must be able to work in a fast-paced environment.
  • Working knowledge of rocket science
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