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Bilingual Account Director

Think Research is changing the way healthcare is delivered - and not in the Buckley’s “tastes awful but it works” kind of way. We’re building software to give clinicians the information they need to treat patients better and faster. We’re growing fast (400+ hospitals!), and need some help keeping up with the demand.

Why Us?

  • Be part of something special. It’s not every day that you get to change the way your friends and family are cared for
  • Exciting, fast-paced and dynamic environment
  • Competitive salary

The Account Director (AD) is responsible for building trusted customer relationships and helping customers realize Platform Value resulting in long-term sustainable growth. The role adds value to Think Research by delivering a well-managed, profitable and growing SaaS based business produced through relationship excellence and sales excellence practices where the customer views the AD as a trusted advisor.

What will you be doing?

  • Drive a high volume of sales by managing the complete sales process  
  • Initiate, implement and coordinate new and existing business development initiatives in collaboration with team members
  • Monitor the execution of business development activity, and give suggestions for improvement
  • Develop and manage executive and clinician level relationships with new and existing client base for a particular region
  • Assist in the implementation and utilization of enabling technologies and processes
  • Maintain a comprehensive understanding of our products offerings, capabilities and value to customers
  • Actively participate in planning, forecasting and documentation of sales activities
  • Ensures the smooth transition of customers from Business Development team to Implementations
  • Assist in the sourcing, development and optimization of all Business Development material, including: RFPs, proposals, presentations and marketing material/ events
  • Mentor junior staff and drive growth


  • Bilingualism (in French and English) is a requirement
  • 5-8 years of large account sales experience
  • 5+ years sales selling to customers and growing a territory (preferably in SaaS or healthcare)
  • Thorough understanding of Canadian and/or U.S. healthcare environments
  • Experience with inbound and outbound sales prospecting and closing 
  • Demonstrated ability to perform in a high-growth environment
  • History of relationship building and value-based sales approaches
  • University Degree from an accredited institution, MBA preferred
  • Excellent verbal, written and presentation skills
  • Ability to work collaboratively in a team environment
  • Strong computer skills (Word, Excel, Powerpoint)
  • Working knowledge of rocket science
  • Ability to thrive under pressure

Think Research welcomes and encourages applications from people with disabilities.Think Research is committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.

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